Facebook hated as much as airlines, cable companies

Customer satisfaction poll puts Facebook in the bottom 5 percent of businesses

Facebook, the most visited site on the Internet , may also be the most despised:

A new poll says the site scored 64 on a 100-point scale, which “puts Facebook in the bottom 5 percent” of private sector companies “and in the same range as airlines and cable companies, two perennially low-scoring industries with terrible customer satisfaction,” according to results of a survey released today.